When you order a remanufactured transmission from Expedia Parts, your coverage has two layers. Here's everything you need to know.
TWO LAYERS — PLEASE READ FIRST
- The manufacturer's warranty — the term set by the company that remanufactured your transmission (Moveras, ATK, AER, or ETE Reman / Buyete). It depends on the transmission type and vehicle use.
- Expedia Protection — our included program, at no extra cost, which covers remanufactured transmissions up to 3 years / unlimited miles.
No remanufactured transmission we sell carries a 5-year (60-month) manufacturer term. The longest included manufacturer term on a remanufactured transmission is 3 years (36 months). Any 5-year figure refers to a remanufacturer's optional paid upgrade — never to the standard manufacturer term.
MANUFACTURER WARRANTY BY TRANSMISSION TYPE
- Moveras remanufactured automatic transmissions, personal use: 3 years / unlimited miles
- Moveras remanufactured automatic transmissions, commercial use: 18 months / 75,000 miles (whichever comes first)
- ATK automatic transmissions, vehicles under 11,000 lbs GVW: 3 years / unlimited miles
- ATK automatic transmissions, vehicles 11,000 lbs GVW and over: 18 months / 18,000 miles (whichever comes first)
- ATK manual transmissions: 12 months / 12,000 miles (whichever comes first; labor reimbursement capped at $300)
- ATK Road Ripper series transmissions, under 11,000 lbs GVW: 18 months / 18,000 miles
- AER transmissions: 3 years / 100,000 miles, parts and labor
- ETE Reman / Buyete transmissions (automatic, manual, and CVT): 3 years / unlimited miles
Note on CVT: ATK's published warranty lists automatic transmissions with no separate CVT line, so the 3-year / unlimited-mile automatic term is applied to CVT units — that application has not been confirmed with ATK. ETE's 3-year / unlimited-mile term expressly covers CVT transmissions.
Your invoice and the warranty documentation included with your part name the remanufacturer (warrantor) for your specific unit. Warrantor addresses: Moveras — 22 Northwestern Dr, Salem, NH 03079; ATK — 1102 W N Carrier Pkwy, Suite 100, Grand Prairie, TX 75050; AER Manufacturing — 1605 Surveyor Blvd, Carrollton, TX 75006; ETE Reman — 8700 N Servite Dr, Milwaukee, WI 53223.
WHAT OUR EXPEDIA PROTECTION PROGRAM ADDS
Expedia Protection is included at no extra cost with your remanufactured transmission, up to 3 years / unlimited miles. It is tied to your VIN, not your name: if you sell the vehicle, the remaining program coverage transfers automatically to the new owner — no paperwork, no fees.
WHAT TO EXPECT ON A CLAIM
- Parts AND labor covered: Approved warranty repairs include labor reimbursement at $50/hour per the applicable labor guide (Mitchell On-Demand for ATK and ETE; ALLDATA for AER and Moveras).
- Pre-authorization required: Call us before any warranty work begins. Repairs made without prior approval will not be reimbursed.
- Failed unit return required: The defective transmission must be returned to the remanufacturer for inspection. We will tell you the deadline for your unit when you call in your claim.
Note: the manufacturer's own claim process may differ from our program process — for example, some remanufacturers pay labor only after they receive and inspect the failed unit. Follow the instructions we give you when you call in your claim.
QUESTIONS ABOUT YOUR WARRANTY?
Call us at 1-844-XPARTS-1, Monday–Friday 9am–7pm EST or Saturday 11am–4pm EST. Email: support@expediaparts.com.
